Pioneer Ready Mix Logo
Customer Satisfaction Survey Form

Pioneer Ready Mix is committed to meeting customer requirements and always strives to exceed customer expectations by committing to quality concrete and service. To continually improve the concrete quality and service, we appreciate if you assess our level of commitment for the following factors, which would help us deliver better quality concrete to you.

Please rate the following elements:

Rate each element based on your experience

1.

Responses in terms of quotations are proper and clear.

2.

Are quotations / mix designs submitted on time?

3.

Handling of your complaints.

4.

Compliance of mix designs with your specifications.

5.

Proper assistance from our technical staff.

6.

Quality of concrete.

7.

Response from our delivery section staff.

8.

Are our transit mixers and concrete pumps on time at site?

9.

Behaviour of drivers and pump operators.

10.

Conditions of our transit mixers and concrete pumps.